Restarting Windows in Safe Mode

Starting a computer in Safe Mode allows you to diagnose a wide variety of issues that may occur on a Windows operating system, such as performance related problems, application crashes, or any other type of obstacles you may encounter related to the functionality of hardware, software, or the system itself.

In Safe Mode, Windows will run in a basic state, only with drivers and services that are essential to its operation. Additionally, auto-starting programs and scheduled tasks will not run.

More information about Safe Mode, along with all of the other Advanced startup options in Windows, can be found here: https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode

In certain situations, Safe Mode is necessary for performing diagnostic and troubleshooting tasks for CCleaner products.

Windows 10 Safe Mode Instructions

Windows 8 Safe Mode Instructions

Windows 7 and Vista Safe Mode Instructions

Windows XP Safe Mode Instructions


Restarting Windows 10 in Safe Mode

  1. Click on the Windows Start button (Win10_Logo.png)
  2. Click Power
  3. On your keyboard, hold the Shift ⇧ key > click Restart

Win10_Restart.png

  1. When the Choose an option screen appears, click Troubleshoot
  2. Click Advanced Options 

Win10_Advanced_Options.png

  1. Click Startup Settings

Win10_Troubleshoot.png

  1. Click Restart

Win10_Startup_Settings_1.png

  1. On the keyboard, click on the 4 key to Enable Safe Mode

Win10_Startup_Settings_2.png

Note: For certain troubleshooting tasks, you can alternatively select option 5 or 6 to enable Safe Mode with Networking or Safe Mode with Command Prompt.


Restarting Windows 8 in Safe Mode

  1. With your mouse, hover over the minus sign located at the bottom-right corner of the Desktop

Win8_Restart_1.png

  1. Click Settings

Win8_Restart_2.png

  1. Click Power
  2. On your keyboard, hold the Shift ⇧ key > click Restart

Win8_Restart_3.png

  1. When the Choose an option screen appears, click Troubleshoot

Win8_Choose_an_Option.png

  1. Click Advanced Options 

Win8_Troubleshoot.png

  1. Click Startup Settings
  2. Click Restart

Win8_Startup_Settings_1.png

  1. On the keyboard, click on the 4 key to Enable Safe Mode

Win8_Startup_Settings_2.png

Note: For certain troubleshooting tasks, you can alternatively select option 5 or 6 to enable Safe Mode with Networking or Safe Mode with Command Prompt.


Restarting Windows 7 and Windows Vista in Safe Mode 

  1. Click on the Windows Start button (Win7_Logo.png)
  2. Click the arrow (Win7_Arrow.png ) next to Shut down > click Restart

Win7_Restart.png

  1. When the computer screen turns black, immediately start tapping the F8 key on your keyboard, in one second intervals.  

Do not stop tapping F8 until you see the Advanced Boot Options menu:

  1. Use the arrow keys on your keyboard to highlight the Safe Mode option > click Enter

Win7_Safe_Mode.png

Note: For certain troubleshooting tasks, you can alternatively select the options of Safe Mode with Networking or Safe Mode with Command Prompt.

 

Restarting Windows XP in Safe Mode 

  1. Click on the Windows Start button (WinXP_Logo.png)
  2. Click Turn Off Computer…

WinXP_Start.png

  1. In the Turn off computer dialog that appears, click Restart

WinXP_Restart.png

  1. When the computer screen turns black, immediately start tapping the F8 key on your keyboard, in one second intervals.  

Do not stop tapping  F8  until you see the Advanced Boot Options menu:

  1. Use the arrow keys on your keyboard to highlight the Safe Mode option > click Enter

 WinXP_Safe_Mode.png

Note: For certain troubleshooting tasks, you can alternatively select the options of Safe Mode with Networking or Safe Mode with Command Prompt.