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  1. CCleaner Support
  2. CCleaner for Mac v.2
  3. Troubleshooting

Troubleshooting

  • Why has my current version of CCleaner for Mac uninstalled itself shortly after I installed the new version?
  • Why is the new CCleaner for Mac missing some features, such as Wipe Free Space?
  • How do I uninstall the new CCleaner for Mac?
  • How do I report a problem or suspected bug with the new CCleaner for Mac?
  • How do I report a falsely identified junk file or program that the new CCleaner for Mac removed from my system?
  • Why doesn’t the new CCleaner for Mac clean anything from my system?
  • Why do I need to grant permissions to the new CCleaner for Mac?
  • Why do I need to close open applications before the new CCleaner for Mac continues cleaning?
  • How do I send feedback about the new CCleaner for Mac?
  • Can I use my Mac during a scan?
  • Can the new CCleaner for Mac clean files in running programs?
  • Is there a new version of CCleaner for Mac available?

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