How do I report a problem or suspected bug with the new CCleaner for Mac?

If the new CCleaner for Mac produces unexpected results or error messages, report the issue to CCleaner support. Please send a detailed description of how to reproduce the error and include the following information:

  • Your macOS version
  • A detailed description of the problem and how to reproduce it
  • Any error messages displayed
  • Any differences on your Mac that come after the new CCleaner for Mac issue

Note: We appreciate any reports of unexpected app behavior as these help us to keep CCleaner for Mac working well for everyone.

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Go to our license lookup page and enter your registered email address to retrieve info about your products, including product download links, license key(s), and expiry dates.

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