If the new CCleaner for Mac disables or removes a file or program that you want to keep, report the issue to CCleaner support. Please include the exact file or program name and description of what went wrong in your message.
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Send me my license detailsArticles in this section
- Why has my current version of CCleaner for Mac uninstalled itself shortly after I installed the new version?
- Why is the new CCleaner for Mac missing some features, such as Wipe Free Space?
- How do I uninstall the new CCleaner for Mac?
- How do I report a problem or suspected bug with the new CCleaner for Mac?
- How do I report a falsely identified junk file or program that the new CCleaner for Mac removed from my system?
- Why doesn’t the new CCleaner for Mac clean anything from my system?
- Why do I need to grant permissions to the new CCleaner for Mac?
- Why do I need to close open applications before the new CCleaner for Mac continues cleaning?
- How do I send feedback about the new CCleaner for Mac?
- Can I use my Mac during a scan?
