Recovering your files

This page explains how you can recover files with our Recuva app for Windows. In Recuva, after you select or highlight your files in the Results window, you're ready to try and recover them.

How to choose a file you want to recover:

Right-click a file and then click one of the following:

1. Recover Highlighted

Recuva only recovers the file you've highlighted with the mouse, regardless of how many files you've marked with checkboxes.

mceclip0.png

2. Recover Checked

Recuva recovers all the files you marked with checkboxes.

Where should you place recovered files?

When Recuva asks you for a location to place the recovered files, we strongly recommend you select another drive. This helps with the recovery process and avoids problems in which Recuva can end up overwriting the file it's trying to recover.

Note: When using LiveCDs like, for example, BartPE (based on Microsoft Windows XP), the dialog box may differ from full version systems dialogs or not function at all. The dialog for the location to place the recovered files may look like:

Recuva_-_Browse_For_Folder.png

What can you do to restore files to the original folder structure?

If you want to restore files to the original folder structure they came from, select the Recovery options first. Click OK. Recuva recovers the files and presents you with a dialog box when it's completed.

Chances of successful file recovery can vary:

Recuva does not come with any guarantee of successfully recovering any specific file. Chances for successful recovery vary on a large number of factors, and in short, there is no way to guarantee that the file can be recovered whole and usable.

Checking that files still work once you recover them:

Please check the files once you've recovered them and see if they are usable by opening them in their original application. Recuva does its best to recover your files but can't repair damage to the recovered files. If they are partially or fully overwritten or otherwise damaged, you might not recover the files to a usable state.

Was this article helpful?

Need to find your product license key?

Go to our license lookup page and enter your registered email address to retrieve info about your products, including product download links, license key(s), and expiry dates.

Send me my license details

Articles in this section