What do I get from CCleaner's Priority Support?

If you have purchased one of our premium products and have an issue with it, you can get priority email responses from the CCleaner support team.

You will be sent a login to our support site where you get rapid replies from our team on any aspect of your purchase.

We aim to answer all tickets within a maximum of 4 hours during our working day of 8 am-8 pm AST.  If your ticket goes unanswered for longer than this, then bells ring and our support manager gets quite agitated. :)

When your license is near expiration, we will let you know. If you're on a subscription plan, then no further action needs to be taken on your end. Otherwise, simply renew your software via the link in the email notification you receive, or for CCleaner for Windows, from the notification you'll receive from the software itself in order to continue the benefits of your license.

Need to find your product license key?

Go to our license lookup page and enter your registered email address to retrieve info about your products, including product download links, license key(s), and expiry dates.

Send me my license details

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