Installation of Endpoint Agent fails to install MS XML 6


If the installation of the Endpoint Agent fails with the following error:

Installing MS XML 6 failed

You will need to install this update directly from Microsoft from


Once reinstalled, if the issue persists run the command:

msiexec /I CCNAgent_v2.03.3566.msi /q /Lv log.txt

Look inside log.txt for an error message that may be causing the issue.