Why is my analysis taking so long?

To ensure that CCleaner only cleans files you no longer need, it requires lots of information about these files from the Operating System. To ensure that it has the latest information, after a reboot, CCleaner forces the OS to refresh this information.

This can take a few minutes, but is worth the wait to make sure we know the exact status of all your files.

Every analysis and clean after this refresh is requested will be much much quicker.

Need to find your product license key?

Go to our license lookup page and enter your registered email address to retrieve info about your products, including product download links, license key(s), and expiry dates.

Send me my license details

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